Terms & Conditions
Please read these terms carefully before using the kotk platform. By registering or placing a bet you confirm that you accept them in full.
Introduction
The agreement between you and kotk — what these Terms govern.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and kotk ("the Platform", "we", "us", "our"), governing your access to and use of the website located at kotk.ws and all associated services, games, promotions, and account features. By creating an account, making a deposit, or otherwise using any part of the kotk platform, you confirm that you have read, understood, and agreed to these Terms in their entirety. If you do not agree to any part of these Terms, you must not use the kotk platform.
kotk reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the email address or mobile number on file, and updated Terms will be published on this page with a revised "Last updated" date. Continued use of the platform following notification of changes constitutes acceptance of the revised Terms. Players are responsible for reviewing these Terms periodically to remain informed of any updates.
Key Terms at a Glance
Five important rules every kotk player must be aware of before playing.
kotk is strictly for players aged 21 years and above. Age verification is mandatory through KYC before any withdrawal is processed. Accounts found to be held by underage individuals will be immediately suspended and any balance confiscated.
Each player may hold only one kotk account. Duplicate accounts — including accounts held in a different name at the same household address or on the same device — are prohibited and will result in account suspension and forfeiture of any associated balances.
All transactions on kotk are conducted in Bangladeshi Taka (BDT) via supported local payment methods including bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳200. Withdrawals are subject to KYC verification and standard processing times.
All bonuses and promotions are subject to wagering requirements and conditions published at the time of the offer. Bonuses must not be used for the sole purpose of withdrawing funds without genuine gaming activity. kotk reserves the right to void bonuses awarded in error or obtained through abuse.
You are responsible for keeping your login credentials confidential. kotk will never ask for your password by email, SMS, or any other channel. Any activity conducted through your account is your responsibility. If you suspect unauthorised access, contact support at [email protected] immediately.
1. Eligibility
Who is permitted to open and use a kotk account.
To be eligible to register and use the kotk platform, you must satisfy all of the following conditions at the time of registration and at all times while your account remains active. kotk reserves the right to verify eligibility at any point during the account lifecycle, and to suspend or close accounts where eligibility requirements are not met.
- You must be at least 21 years of age. This age restriction is strictly enforced and is non-negotiable under any circumstances.
- You must register using your own, accurate personal details. Providing false information constitutes grounds for immediate account termination.
- You must not already hold another account on the kotk platform. Only one account per person is permitted.
- You must not be acting on behalf of or depositing funds from a third party. All deposits must originate from a payment method registered in your own name.
- Online gambling must not be prohibited under the laws applicable to you in your jurisdiction. It is your responsibility to determine whether using the kotk platform is lawful where you are located.
kotk does not guarantee that use of the platform is lawful in any specific jurisdiction outside of where we operate. Players accessing the platform from jurisdictions where online gambling is prohibited do so entirely at their own risk and legal responsibility.
2. Account Registration and Verification
How accounts are opened and what KYC verification involves.
Account registration on the kotk platform requires a valid Bangladesh mobile number, which becomes the permanent identifier for your account and is used for OTP-based authentication. You must provide accurate information at registration and keep your account details up to date. Prior to the processing of any withdrawal, kotk requires completion of its Know Your Customer (KYC) verification procedure, which involves submission of documentary proof of identity and age.
- Accepted KYC documents include your Bangladesh National Identity Card (NID) or a valid Bangladesh passport. The document must be current, clearly legible, and in your own name matching the name on the account.
- kotk may request additional verification documents at any time, including proof of address or proof of payment method ownership, particularly where unusual account activity is detected.
- Accounts where KYC has not been completed may have withdrawal functionality restricted. Browsing and gameplay may remain available during the KYC review period at kotk's discretion.
- It is a serious breach of these Terms to provide false, altered, or someone else's documents during KYC. Such conduct will result in permanent account closure and may be reported to relevant authorities.
kotk processes KYC submissions during business hours Bangladesh Standard Time (UTC+6). Players should allow up to 24 hours for standard KYC review. If your KYC has been pending for more than 24 hours, contact support at [email protected] with your registered mobile number for a status update.
3. Deposits and Withdrawals
Rules governing how money moves into and out of your kotk account.
All financial transactions on the kotk platform are conducted in Bangladeshi Taka (BDT). kotk supports deposits and withdrawals via bKash, Nagad, Rocket, and Upay. Deposits from payment accounts not registered in the player's own name are prohibited and will be returned where possible, or treated as an eligibility breach where reversal is not feasible. kotk does not accept deposits from credit cards or international wire transfers.
Minimum Deposit
The minimum single deposit amount is ৳200. There is no maximum deposit limit imposed by kotk, however your mobile financial service provider (bKash, Nagad, Rocket, or Upay) may impose their own daily transaction limits, which are outside kotk's control. Deposits are credited to your kotk account balance in real time upon successful confirmation from the payment provider.
Withdrawal Processing
Withdrawal requests are processed to the mobile wallet used for the player's most recent deposit, or to an alternative wallet registered in the player's own name following successful verification. Standard withdrawal processing time is five to fifteen minutes. During periods of high demand, processing may take up to two hours. Withdrawals are subject to completed KYC verification. kotk does not charge a withdrawal fee; however, your mobile wallet provider may apply their standard transaction charges.
Transaction Disputes
If you believe a deposit has not been credited or a withdrawal has not been received, you must contact kotk support at [email protected] within seven days of the transaction date, providing your registered mobile number and the transaction reference number from your mobile wallet. kotk will investigate and respond within two business days. Disputes raised after seven days of the transaction date may not be investigated.
4. Bonuses and Promotions
The terms under which bonuses and promotional offers are granted and redeemed.
kotk offers promotional bonuses including a welcome bonus on first deposit, periodic reload bonuses, free spin offers, and cricket season promotions. Each bonus is governed by specific terms published at the time of the offer. The following general terms apply to all bonuses unless the specific bonus terms state otherwise.
- Bonuses are credited to the player's bonus wallet and are subject to wagering requirements before conversion to withdrawable real-money balance. Wagering requirements for each bonus are stated in the specific bonus terms.
- Each bonus offer is available to one account per player. Using multiple accounts to claim a bonus more than once constitutes bonus abuse and will result in the forfeiture of all associated bonuses and may lead to account closure.
- Bonuses expire if not used or wagered within the time limit specified in the bonus terms. Expired bonuses are automatically removed from the bonus wallet without compensation.
- kotk reserves the right to modify, suspend, or terminate any promotional offer at any time without prior notice. Any bonuses already credited to player accounts at the time of modification remain subject to the original terms under which they were granted.
- Bonuses may only be used for genuine gaming activity on eligible games. Using bonus funds to hedge bets, arbitrage promotions, or systematically play low-risk games solely to convert bonus to real money without genuine gameplay intent is prohibited.
If you have questions about the terms of a specific bonus before opting in, contact kotk support at [email protected] for clarification. Opting into a bonus constitutes acceptance of its specific terms and these general bonus conditions.
5. Fair Use and Prohibited Conduct
Actions that are not permitted on the kotk platform and consequences of violations.
The kotk platform is provided for legitimate personal entertainment use by eligible adult players. The following conduct is strictly prohibited and constitutes a material breach of these Terms. Upon detection of any prohibited conduct, kotk may immediately suspend the relevant account, void all pending bets and bonuses, withhold or confiscate account balances where there is evidence of fraud or abuse, and take legal action where warranted.
- Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or exploit game mechanics in any way not available to a standard human player.
- Depositing funds derived from illegal activity, money laundering, or any transaction intended to conceal the true origin of funds.
- Colluding with other players to manipulate game outcomes in live casino or multiplayer games, including but not limited to sharing hand information in card games.
- Registering or using an account on behalf of another person, or allowing another person to use your kotk account.
- Attempting to hack, reverse-engineer, or otherwise compromise the security or integrity of the kotk platform, its games, or its payment systems.
kotk's determination of whether prohibited conduct has occurred is final, subject to the formal dispute process described in these Terms. Players who believe a decision has been made in error may submit a written complaint to [email protected] within fourteen days of the decision.
6. Responsible Gaming
kotk's obligations and the tools available to help players manage their gaming activity.
kotk is committed to responsible gaming and to protecting vulnerable players. The platform provides a suite of tools designed to help players remain in control of their gaming activity. All responsible gaming tools are available in the account settings section and can be activated at any time without requiring support assistance.
- Deposit limits: players may set daily, weekly, or monthly deposit caps. Reductions to deposit limits take effect immediately. Increases to deposit limits are subject to a 24-hour cooling-off period before taking effect.
- Session time limits: players may set a maximum session duration after which the platform will automatically log the account out, regardless of ongoing activity.
- Self-exclusion: players may request a self-exclusion period of between seven days and five years. During a self-exclusion period, the account cannot be used for deposits, bets, or any gaming activity. Self-exclusion cannot be reversed before the elected period has expired.
- Reality checks: players may enable session reality check notifications that display elapsed session time and net session result at configurable intervals during active play.
If you feel that gambling is causing harm to you or someone close to you, kotk strongly encourages you to activate self-exclusion immediately and to seek professional support. Further guidance is available on the kotk Responsible Gaming page.
7. Intellectual Property
Ownership of kotk platform content, branding, and software.
All content on the kotk platform, including but not limited to the website design, layout, graphics, logos, icons, text, game interfaces, and software, is the property of kotk or its licensed content providers and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, publish, transmit, modify, create derivative works from, or exploit in any commercial manner any content from the kotk platform without prior written authorisation from kotk. Game content provided by third-party studios (including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, Ezugi, and Jili Games) remains the intellectual property of those respective studios and is subject to their licensing terms. Unauthorised use of kotk's intellectual property will result in immediate account termination and may result in legal action.
8. Limitation of Liability
The extent of kotk's liability to players and the circumstances in which liability is excluded.
kotk operates the platform on an "as is" and "as available" basis. While kotk takes reasonable steps to ensure platform availability, game integrity, and transaction accuracy, kotk does not warrant that the platform will be error-free, uninterrupted, or free from technical faults at all times. kotk's liability for any single incident shall not exceed the total amount deposited by the player in the thirty-day period immediately preceding the incident.
kotk shall not be liable for any indirect, consequential, incidental, or special damages arising from your use of or inability to use the platform, including loss of expected winnings, loss of data, or loss of opportunity. In jurisdictions where the exclusion of certain categories of liability is not permitted by law, kotk's liability is limited to the fullest extent permitted by applicable law.
9. Amendments and Account Termination
How these Terms may change and how accounts may be closed by either party.
kotk may amend these Terms at any time. Where amendments are material, kotk will provide at least seven days' notice via the contact details registered to the player's account. Minor amendments such as clarifications, typographical corrections, or formatting changes may be made without advance notice. The revised Terms will be published on this page with an updated "Last updated" date. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised Terms.
You may close your kotk account at any time by contacting support at [email protected]. Upon voluntary account closure, any remaining real-money balance (net of outstanding wagering requirements on bonuses) will be processed for withdrawal to your registered payment method within five business days. kotk may terminate an account immediately and without prior notice where these Terms have been breached, where fraud or abuse is detected, or where continued operation of the account poses a risk to the platform or other players. In cases of termination for cause, kotk reserves the right to withhold account balances pending investigation.
10. Governing Law and Dispute Resolution
The legal framework that governs these Terms and how disagreements are resolved.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. In the event of any dispute between you and kotk, you should first contact kotk support at [email protected] in writing, setting out the nature of the dispute and your proposed resolution. kotk will acknowledge receipt within two business days and aim to resolve the dispute within fourteen business days of receipt of the written complaint. If the dispute cannot be resolved through this internal process, both parties agree to pursue resolution through good-faith negotiation before initiating any formal proceedings. Nothing in this clause limits kotk's right to seek emergency injunctive or other equitable relief in any court of competent jurisdiction where necessary to protect the platform's security or integrity.
Contact kotk Support
How to reach kotk for questions about these Terms or your account.
For any questions about these Terms and Conditions, or for account-related queries, please contact kotk at [email protected]. Include your registered mobile number in your message so the support team can locate your account quickly. Support is available 24 hours a day, 7 days a week, including Bangladesh public holidays. Please do not share your account password with the support team under any circumstances — kotk will never request it.
Have questions? Visit our FAQ or log in to your kotk account.
Go to kotk Login Responsible Gaming Read Our FAQ